Privacy Policy
Last Updated: December 16, 2025
Your Privacy Matters
At TOS Thousand Oaks Sunrooms, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We only collect what we need to serve you better.
Information We Collect
We collect information that you provide directly to us when you:
- Request a free quote through our website form
- Call or email us with questions
- Schedule a consultation or service appointment
- Sign a service agreement
This typically includes your name, address, phone number, email, and details about your project. We may also collect information automatically when you visit our website, such as your IP address and browser type.
How We Use Your Information
We use the information we collect to:
- Provide you with quotes and estimates
- Schedule and complete your sunroom installation
- Communicate with you about your project
- Send you updates and service reminders
- Improve our website and services
- Comply with legal requirements
Information Sharing
We do not sell your personal information to anyone. We only share your information with trusted partners who help us provide our services, such as material suppliers and permit agencies. These partners are required to keep your information confidential.
Cookies and Tracking
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences. You can disable cookies in your browser settings, but this may affect how our website works.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the information we have about you
- Request corrections to your information
- Ask us to delete your information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out to us at contact@thousandoakssunrooms.com or call (805) 906-7459. You can also visit our office at 3139 Los Feliz Dr #8, Thousand Oaks, CA 91362 by appointment.